Vietnam Airlines upgrades "Flight Pass" to provide passengers better service

Update: 17:37 | 22/04/2020
Vietnam Airlines has teamed up with Optiontown - the world's only provider of innovative travel options - to upgrade its Flight Pass in order to better facilitate passengers.
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vietnam airlines upgrades flight pass to provide passengers better service
An aircraft of Vietnam Airlines in an airport apron. (Photo: vivavivu.com)

Optiontown’s Flight Pass is used by more than 40 airlines and millions of European and American passengers, especially frequent flyers on certain routes.

With only one purchase, customers can choose between four to 1,000 flights operated by Vietnam Airlines, to one or multiple destinations, valid up to 12 months. Once purchased, passengers can decide when they want to travel at a later date.

Introduced in July 2019 by Vietnam Airlines, this is the first Flight Pass option product in Vietnam, which has been upgraded to offer greater flexibility compared to existing products in the market.

It allows up to 400 individual customer names to be added to the same Flight Pass and make bookings just six hours before departure.

The whole package includes the entire ticket price, taxes, fees and surcharges so that passengers do not need to pay anything extra.

According to the national flag carrier, the more flights a customer buys, the bigger their savings of up to 50 percent.

Vietnam Airlines is offering Flight Pass on most of its routes (except for flights to/from Japan) and on all classes, including Economy, Premium Economy and Business.

The product’s price is determined by the number of routes, flights and passengers using Flight Pass, departure times, reservation times, and service classes.

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(Source: VNA)